Delivery & Returns

POSTAGE / SHIPPING

Products are posted by Royal Mail.

Please allow 3-7 days business days for your products to arrive.

Delivery costs

Free UK Delivery on orders over £60
Standard UK Delivery – £3.99 3 – 5 business days
European and Worldwide Delivery coming soon.

Delivery times are subject to Royal Mail

RETURNS

You will be responsible for the cost of returning any goods to us. Where a refund is appropriate, we will respond as quickly as possible, and all requests will be processed within 30 days from the date you gave written notice of cancellation.

To cancel an order, you must inform us in writing. You must also return the goods to us within 30 days of receiving them, undamaged and in the original packaging, at your own cost and risk. We recommend using recorded delivery as we cannot be held liable for goods lost in the post.

You have a legal obligation to take reasonable care of the goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. This applies to all goods that are returned.

Our returns policy does not affect your statutory rights.

If you return goods claiming they are defective, we will examine the returned goods and will notify you of your refund by e-mail within a reasonable period of time. We will process the refund due to you or offer an exchange as soon as possible and no later than 30 days of the day we confirm via e-mail that you are entitled to a refund for defective goods.

All refunds or reimbursements will be made using the same method originally used by you to pay for your purchase.

Please return your goods to: ASTUTE CLOTHING LTD, 17 ARTHUR AVENUE , RYHOPE, SUNDERLAND, TYNE & WEAR , SR2 0QF.

If you have a query about returning goods, please do not hesitate to contact us at sales@astuteclothing.co.uk

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